Dusseldorf
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europcar germany - dusseldorf airport car rental companies

europcar germany depot information

Europcar Germany Rental Terms for travel between 01-Mar-2020 and 31-Dec-2024

To speed up your experience at the Europcar counter and get you on your way, why not complete your details now via the following link:

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https://www.europcar.com/EBE/module/driver/DriverExistingBookings.do#driverIDNormalDiv?utm_source=brokers&utm_medium=deeplink&utm_campaign=Online_checkin

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https://m.europcar.com/action/findBooking?utm_source=brokers&utm_medium=deeplink&utm_campaign=Online_checkin

 

MANDATORY SURCHARGES
Airport, Railway & Cruise Terminal Stations 24.9% included in the rates. 


No Show Fees
No show fee is EUR 95.00 Per rental (or the whole price of rental if the value is lower)


Cancellation Fee
Cancellation fee is EUR 50.00 between 48 hrs prior and pick up time (or the whole price of rental if the value is lower)"    


Environmental Contribution    
EUR 0,60  per day. Car category Economy / Compact
EUR 0,71 per day. Car category Intermediate / Standard
EUR 0,83 per day. Car category from Fullsize / Busses    


Age
18 years old - car categories: Mini; Economy; Economy Elite; Compact; Compact Elite
21 years old - car categories: Intermediate; Intermediate Elite; Standard; Standard Elite; Fullsize
25 years old - car categories: Premium (incl. minibus of this category); Luxury (incl. minibus of this category); Special (incl. minibus of this category)


Minimum Driving Licence Period
1 year - car categories: Economy to Compact Elite
3 years - car categories: From Intermediate. 


Young Driver Surcharge
Under the age of 23: EUR 10.00 per day. Maximum of EUR 50.00


License Requirements
Driver must present a valid driving licence at the time of rental. Driving license in Latin characters valid in Germany (European and/or international driving license or certified translation). Non-European drivers are strongly recommended to hold an international driver license due to German law.


Additional Driver
Charged to Driver: EUR 9.00 per day. (max. EUR 50.00 per rental) for each additional driver.


One Way Rentals
Domestic (Charged to Driver, paid locally)
EUR 32.00 between cities;
EUR 16.00 within the same city;
EUR 22.00 within a city from or to airport/railway/cruise terminal station;
EUR 178.50 to/from Sylt.


Cross Border Policy 


Out of Hours Policy
Airport / Downtown / Railway: EUR 32.00 (Not included in the rates; charged to the driver)


Special Equipment

Equipment  Charge per Day Charge per Rental Remarks, ie Replacement Amount
Baby Seat CSI (0-9 months) 12,- €/day  60,- € Liability fee 250,- €; Not included in the rates; Charged to the Driver
Does not qualify for international One-Ways / additional international One-Way
charge of 150,- € applies
Child Seat CSB  (9 month-3,5 years) 12,- €/day  60,- € Liability fee 250,- €; Not included in the rates; Charged to the Driver
Does not qualify for international One-Ways / additional international One-Way
charge of 150,- € applies
Child Seat CST (4-12 years) 12,- €/day  60,- € Liability fee 250,- €; Not included in the rates; Charged to the Driver
Does not qualify for international One-Ways / additional international One-Way
charge of 150,- € applies
Luggage Rack 10,- €/day  60,- € Penalty Fee: 119,- €; Not included in the rates; Charged to the Driver
Navigation System 9,- € /day                                    60,- € Penalty fee: 350,- €, GPS for categories ECO, Compact, Intermediate, Standard, SVMR and FVMR does not qualify for international Oneways. Car groups Fullsize (except FVMR) and above are generally equipped with built in Navigation System at no extra costs.  Not included in the rates; Charged to the Driver
Security Life Jacket 3.15 3.15 Penalty Fee: 50,- €; Not included in the rates; Charged to the Driver
Ski Racks 10,- €/day 50,- € Penalty Fee: 300,- € / On request only; Not included in the rates; Charged to the Driver
Snow Chains 15,- €/day 90,- € Penalty fee: 300,- € / On request only. Not available for Special Cars and Minivans; Not included in the rates; Charged to the Driver
Winter Tyres (WIT) Included in the rates Included in the rates Valid for Checkouts 01. November - 31. March every year
Winter Tyres (STR) 17,- €/day 125,- € Valid for Checkouts 01. April - 31. October every year
Bicycle Rack                                                               8,- € /day 40,- € Penalty Fee: 350,- €; Not included in the rates; Charged to the Driver


Refuelling charge and policy    
- All cars are supplied with a full tank of fuel at the time of pick-up. At the end of the rental, the customer is required to return the car with a full tank of fuel, otherwise, refuelling charges for missing fuel will apply. Refuelling charge varies by the gasoline prices                    
Deposit Policy    
EUR 300 / no cash deposit possible / no debit card accepted                    
                        

Credit cards accepted    
VISA, MASTERCARD, DINERS CLUB, AMERICAN EXPRESS                    


Grace Period    
59 minutes                    


Late Return Penalty    
One extra Day                    


Chauffeur Drive    available via following locations: 
Berlin, Hamburg, Frankfurt, Munich, Cologne, Stuttgart                    


Advance Booking    
24 hours for prepaid, 2 hours for web bookings (except weekends & local holidays 24 hours)                    


Country Restrictions
Albania, Armenia, Azerbaijan, the Balearic Islands, Baltic states, Bulgaria, Estonia, Georgia, Greece, Iceland, Canaries, Kazakhstan, Kirgistan, Corsica, Croatia, Latvia, Lithuania, Malta, Moldova, Rumania, Russia, Sardinia, Sicily, Tadzhikistan, Turkmenistan.                     
                        

Condition of Vehicle    
Vehicle must be returned, normal wear & tear expected, in the same condition as when rented. If special cleaning is required a separate charge will apply                    


Roadside Assistance    
Sticker with the emergency phone number in every car (coverage in Germany for * loss of keys; * wrong tank filling (without starting the car); * lockout from the vehicle with automatic door lock; * Lying down with empty tank)                     

 

EMERGENCY MANAGEMENT SERVICE ABROAD    
Driver can take up the Emergency Management Service also abroad against payment of an additional fee of 15,- €.                    


Damage Admin Fee    
Europcar shall charge a flat processing fee of EUR 95.00 as compensation for the administrative expenses for each damage.                    

Cap Mileage - rates for additional kilometer    
"Mini & Economy 0,19 €, Economy 0,20 €, Compact 0,23 €, Intermediate 0,24 €, Standard 0,25 €, Fullsize 0,26 €, Premium 0,28€,  Luxury & Upper Luxury 0,30 €, Minivan 0,39 €; 

Special Cars: MTMR, ETMN, ETMR, CTMN, CTMR, ITMN, ITMR, FTMR, FTAR, FSMR, FSAR, CFMR, CFAR 0,35 €; all other Special Cars e.g. bigger Convertible, Coupé and SUVs etc. 0,39 €"                    


Billing address changes    
A customer can address changes of his address (e.g.company billing address) at the counter at the time of checkout. An address change at a later stage is not possible.                     


Low Emission Zone (Umweltzone)    
Only cars displaying a green permit disc may drive within the Low Emission Zones of German cities. All of Europcar's vehicles have a green permit disc applied to the window, no extra charges will apply.                    


Insurance and Waivers

Type Charge per Day Remarks and Excess Amounts
Basic Protection Package
LDW LOSS DAMAGE WAIVER
Included in the rates Economy, Compact, Intermediate, Standard 950,- € // Fullsize, Premium, Luxury 1.150,- € // XDAR: 1.150,- €, Minivans 7-9-Seaters: 1.150,- € // Convertibles, All Special Cars: 1.150-1.400,- € / Young Driver always (under 23 years) have Excess of 1.200,- € 
Theft Waiver THW Included in the rates Economy, Compact, Intermediate, Standard 950,- € // Fullsize, Premium, Luxury 1.150,- € // XDAR: 1.150,- €, Minivans 7-9-Seaters: 1.150,- € // Convertibles, All Special Cars: 1.150-1.400,- € / Young Driver always (under 23 years) have Excess of 1.200,- € 
Super Theft Waiver STHW from 4,- € (1-2 days duration), from 3.93,- € (3-4 days duration),
Pls refer to Insurance online page, pending on Duration and Product
80,- € for Cars (except Special cars); Not included in the rates; Charged to the driver
PAI 10,- €; excluded in the rates; charged to Driver liability cover :
disability: 20.000,- €; case of death: 10.000,- €; medical expenses: 500,- €
Third Party Liability   The amount insured for motor third party liability accounts to 100.000.000,-€ at large for bodily injury, property damage and financial loss; with a maximum of 12.000.000,- € per injured person
Medium Protection Package from 18,- € (1-2 days duration), from 14,- € (3-4 days duration),
Pls refer to Insurance online page, pending on Duration and Product
Economy, Compact, Intermediate, Standard 450,- € // Fullsize, Premium, Luxury 650,- €; Not included in the rates; Charged to the driver
Premium Protection Package from 27,- € (1-2 days duration), from 24,- € (3-4 days duration),
Pls refer to Insurance online page, pending on Duration and Product
0,- € for Cars (except Special cars); Not included in the rates; Charged to the driver

 

Cross Border

  Driving into International drop off Special conditions - mandatory additional insurance….
  According to your Rental Terms & Conditions According to your Rental Terms & Conditions
  Permitted destination Forbidden destination Permitted only for Groups/ Sipp Codes. Permitted destination Forbidden destination Permitted only for Groups ...
Albania   X     X    
Austria X   all X   all according to EOWRP
Belgium X   all X   all according to EOWRP
Bosnia Herzegovina   X     X    
Bulgaria   X     X    
Croatia X   beginning with M, E, C, I, S and SVMR/ FVMR   X    
Czech Republic X   beginning with M, E, C, I, S and SVMR/ FVMR   X M, E,C,I,S,SVMR and only to PRGTO1 according to EOWRP
Denmark X   all X   all according to EOWRP
Estonia   X     X    
Finland X   all X   all according to EOWRP
France X   all X   all according to EOWRP
Greece   X     X    
Holland X   all X   all according to EOWRP
Hungary X   beginning with M, E, C, I, S and SVMR/ FVMR   X M, E,C,I,S,SVMR and only to BUDTO1 according to EOWRP
Ireland X   beginning with M, E, C, I, S and SVMR/ FVMR X   beginning with M, E, C, I, S and SVMR/ FVMR according to EOWRP
Italy X   beginning with M, E, C, I, S and SVMR/ FVMR X   beginning with M, E, C, I, S and SVMR/ FVMR according to EOWRP
Latvia   X     X    
Liechtenstein X   all   X    
Lithuania   X     X    
Luxembourg X   all X   all according to EOWRP
Macedonia   X     X    
Norway X   all X   all according to EOWRP
Poland X   beginning with M, E, C, I, S and SVMR/ FVMR   X M, E,C,I,S, SVMR and only to WAWTO1, KRKTO1, WROTO1, GDNTO1 according to EOWRP
Portugal X   all X   all according to EOWRP
Romania   X     X    
Russia   X     X    
Slovakia X   beginning with M, E, C, I, S and SVMR/ FVMR   X M, E,C,I,S,SVMR and only to BTSTO1 according to EOWRP
Slovenia X   beginning with M, E, C, I, S and SVMR/ FVMR   X M, E,C,I,S,SVMR and only to LJUTO1 according to EOWRP
Spain X   all X   all according to EOWRP
Sweden X   all X   all according to EOWRP
Swtzerland X   all X   all according to EOWRP
Ukraine   X     X    
UK  X   beginning with M, E, C, I, S and SVMR/ FVMR X   beginning with M, E, C, I, S and SVMR/ FVMR according to EOWRP

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable. 

Disputes
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.


This website is owned and operated by Online Republic Group Limited. Our financial centre and marketing office is based at Level 5, 12 Madden Street, Wynyard Quarter, Auckland, New Zealand. In Australia, we are based at 2/509 St Kilda Rd, Melbourne VIC 3004. Thank you for booking with us.

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